BIFM Competences
As you study each of thse topics, check what other students have asked, see additional notes and references on each topic. Past examination questions are listed in the relevant topics.
Understanding Organisations
Structure and Behaviour of Organisations (updated 13 August 2008)
Business and Organisational Strategy (updated 13 August 2008)
Facilities Management Strategy (updated 29 November 2007)
Managing People
People Management (updated 13 August 2008)
Communication (updated 13 August 2008)
Suppliers and Specialists (updated 13 August 2008)
Managing Premises
Property Portfolio (updated 13 August 2008)
Building Design (updated 13 August 2008)
Fabric Maintenance (updated 13 August 2008)
Managing Services
Building Services (updated 4 August 2008)
Support Services (updated 4 August 2008)
Project Management (updated 4 August 2008)
Customer Service (updated 4 August 2008)
Managing the Working Environment
Environmental Issues (updated 04 December 2007)
Space Management (updated 21 July 2008)
Managing Resources
Procurement (updated 13 August 2008)
Risk Management (updated 13 August 2008)
Financial Management (updated 13 August 2008)
Quality Management (updated 13 August 2008)
Information Management (updated 21 July 2008)